Accessibility Statement

Ombudsfin is committed to making this website accessible, in accordance with the Act of 19 July 2018 on the accessibility of websites and mobile applications of public sector bodies.

This accessibility statement applies to the website: www.ombudsfin.be

Compliance status

In the absence of an audit, this website is not compliant.

Preparation of this accessibility statement

An accessibility audit will be carried out very shortly. This audit will consist of a simplified analysis.

Full compliance can only be guaranteed with an in-depth audit.

Non-accessible content

The simplified audit will determine whether any content is not accessible.

Proposed alternatives

Alternatives to non-accessible content will be determined once the simplified audit has been carried out.

Contact details

If you have any questions or comments regarding the accessibility of our website, you can contact us:

  • Phone: +32 (0)2 545 77 70
  • E-mail: ombudsman@ombudsfin.be
  • Visitor address: North Gate II, Koning Albert II-laan 8 bus 2, 1000 Brussels
  • Postal address: North Gate II, Koning Albert II-laan 8 bus 2, 1000 Brussels

If you are not satisfied with the response, you can indicate that this concerns a complaint by contacting the following address: ombudsman@ombudsfin.be.

If the above service does not respond, you can contact the following supervisory body:

Federal Ombudsman
Leuvenseweg 48 box 6
1000 Brussels
E-mail: contact@federaalombudsman.be
Website: Federal Ombudsman

Improvement plan

An improvement plan will be drawn up once the simplified audit has been carried out.

Date

This statement was prepared on 23/02/2023.

This statement was last reviewed on 23/06/2026.